Customer Service

We are committed to keeping that smile on your dial. And we do that by ensuring we are: efficient, professional, ethical and courteous. Because, that’s what you deserve.

We make building your dream home easy.

Mission statement

Our mission is to ensure our behaviors consistently demonstrate empathy, respect and superior service in the pursuit of exceeding our customers’ expectations.

Customer service commitments

Efficient. Professional. Ethical. Courteous. That’s our promise to you.

  • We treat you the way we would want to be treated.
  • We’ll answer any of your questions within 24 hours.
  • We listen to you so we understand your needs.
  • We’ll always be honest with you.
  • We don’t make spur of the moment decisions.
  • We always act with your best intentions at heart.
  • We deliver on our promises.
  • We never stop improving the way we work with you and our other home building friends.
  • We’ll always make sure you’re informed, at every single milestone.
  • We’ll continually ask for feedback so we can be the best we can be.